Privacy statement

Personal data

BTM processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process.


When you visit our website:

• Information about your activities on our website.


When you send us a message via the contact form or download a model from us:

• First and last name

• E-mail address

• Company Name


These data are obtained via cookies, a contact form and / or a registration with registration procedure.


Purpose of processing personal data

BTM processes your personal data for the following purposes:

• To be able to call or e-mail you if this is necessary to be able to perform our services.

• BTM analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.


Automated decision making

BTM does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a BTM employee).


How long we keep personal data
BTM does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. That willsay that we keep the data for as long as is necessary to provide the service you have requested. We use the following retention periods for the following categories of personal data:

Personal data Reason Retention period
Personal details communication and assistance 3 months
E-mailadres communication and assistance 3 months
Information about your activities on our website communication and assistance differs per cookie. See cookie policy

Sharing of personal data with third parties

BTM will not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. BTM remains responsible for these processing operations.

Cookie Policy

Like almost every website, the BTM website also uses cookies. Cookies are small, simple pieces of information that are (temporarily) stored on your device or in your browser. We do this to make our website (s) function properly. The use of cookies also provides us with information that can help us to continuously improve the services and website.

Do you want to delete or disable cookies? Then follow the links below. Depending on your chosen browser, these provide instructions on what you can do to delete cookies:


Opt-out of Google Analytics

Do you want your data not to be processed in Google Analytics? Then you can use a Google Analytics Opt-out Browser Add-on for this. You can download it here.

Google Analytics

With this statistics service from Google, we gain insight into how you use the website and how you ended up there. This enables us to make useful improvements to the website.

Origin: Google

Lifespan: 2 years

Names: utma, utmb, utmc, utmv and utmz

Sharing:  Google does not share anonymous data with third parties.



We use Hotjar to gain insight into actions that are taken on the website. This allows us to implement improvements in user-friendliness.

Origin: Hotjar

Lifespan: 1 year

Names: hjid, hjTLDTest, ajs_anonymous_id

Sharing: Hotjar does not share personal data with third parties.


View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by BTM and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to


How BTM secures your personal data

BTM takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at

BTM has taken the following measures to protect your personal data:

• Security software, such as a virus scanner and firewall.

• TLS (formerly SSL): we send your data via a secure internet connection. You can see this at the address bar “https” and the padlock in the address bar.

• DKIM, SPF and DMARC are three internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.


Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Please contact us via If, nevertheless, you cannot come to an agreement with us, you also have the right, under the privacy legislation, to file a complaint with the privacy regulator, the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

Changes to Privacy Statement
We may change this privacy statement from time to time. Changes will be published on our website. It is therefore advisable to consult this privacy statement regularly so that you are aware of these changes. We never use your data for other purposes without permission.

This (renewed) privacy statement came into effect on September 29, 2020.

De Bataafsche Teeken Maatschappij (BTM), located at Max Euwelaan 27, 3062 MA in Rotterdam, is responsible for the processing of personal data as shown in this privacy statement.